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Privacy Policy

Our contact details

Name: David Cross

Address: Unit 7 Gateworth Industrial Estate, Barnard Street, Warrington, WA5 1DD

Phone Number: 07415 690066

E-mail: info@merakiwoodcraft.co.uk

Website: www.merakiwoodcraft.co.uk

Last Updated: 5th September 2023

The type of personal information we collect

We currently collect and process the following information:

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We use the information that you have given us in order to process your order efficiently and provide you with the best possible service.

We may share this information with trusted payment facilities for the sole purpose of processing your order.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting David Cross on info@merakiwoodcraft.co.uk

(b) We have a legitimate interest

How we store your personal information

Your information is securely stored. We keep your contact details for as long as we have your consent to do so. We will dispose of your information by removing it from our system upon request. Sensitive payment information is not stored by us, but we do retain records of transactions for the purposes of accounts and bookkeeping.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@merakiwoodcraft.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Meraki Woodcraft
Unit 7
Gateworth Industrial Estate
Barnard Street
Warrington
WA5 1DD
info@merakiwoodcraft.co.uk
07415 690066

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk